Terms & Conditions
PaymentPaypal and all major credit cards are currently accepted.
ShippingOrders up to 15oz weight are sent by USPS First Class Mail. Orders over 15oz are sent by Priority Mail. Tracking will be available once order is shipped. Once a package is accepted by the Post Office, we are NOT responsible for lost or damaged packages. Unfortunately, USPS does lose a package every now and then and this is something that we have no control over. USPS is responsible for your package once they accept it from us.
Local Customers-Pick up optionIf you are a local customer and would like to pick up your order please choose the pick up option at check out. I will contact you either by email or on Facebook to let you know when your order is ready to pick up.
OUT OF STOCK ITEMSIn the event an item is out of stock when ordered you will be refunded the amount paid for that item.
*Please note that the colors on products may vary slightly due to monitors.*
The customer will be deemed to have received, inspected and accepted goods as satisfactory and complete in all respects unless written notice of any alleged damage or shortage is received by Liz's Boutique Ribbons & More of any goods supplied within 10 days from the date of shipping.
Complaints And Cancellations
Liz's Boutique Ribbons & More shall be given every right to examine goods subject of complaint, at Liz's Boutique Ribbons & More's premises, or any other premises to which the goods are kept. Subject to receipt of notice Liz's Boutique Ribbons & More, may at its option either replace, or make up or repair any goods accepted by Liz's Boutique Ribbons & More as being incomplete or damaged or may refund the price or give credit therefore and in no event shall the liability of Liz's Boutique Ribbons & More exceed the net invoiced value of the goods under complaint.
Delivery And Shipping
Estimated delivery dates (if any) are given in good faith but are not binding by Liz's Boutique Ribbons & More's acceptance of an order and in that event time shall not be the essence of the contract, subject to there being terms whereupon a contract will come into force. Liz's Boutique Ribbons & More shall not in any event be liable for delay or failure to make delivery of any goods due to circumstances beyond its control including but without prejudice to the generality of the foregoing, armed conflict, war, rebellion, revolution, strikes, lock-outs, break-down of plant or government or other laws regulations rules or decrees. Customer will be responsible for the full cost and receiving even if they give Liz's Boutique Ribbons & More a bogus ship to address (like a neighbor) and say they want another because the product was not delivered or received.
All merchandise should be checked immediately for damage upon arrival. Liz's Boutique Ribbons & More cannot be held liable for damage or loss to a shipment by a freight carrier or from customer abuse. Claims for damaged products, suspected damages, or container shortages must be noted on the Carrier's delivery receipt. The Carrier Claims Representative should be notified immediately by the customer. When damaged goods are returned they must be in the original packaging and packed to prevent further damage. See Returns or Errors.
Our prices in any list issued by Liz's Boutique Ribbons & More are subject to alteration at any time. Products are sold at prices in effect at the time the order is taken. Liz's Boutique Ribbons & More reserves the right to change prices without notice when necessary. Product prices do not include taxes. The amount of any present or future sales, use, excise, or similar tax if applicable to the sale shall be paid by the buyer unless a tax exemption certificate acceptable to the tax authorities is approved.
Returns Or Errors
All orders are final and the customer is legally bound to take the goods comprised in the contract and a return of goods will not be accepted unless the goods are new and unused and prior authorization has been given by Liz's Boutique Ribbons & More in writing. Authorization will only be given if the wrong goods are sent. The amount of credit, if any that may be allowed in respect of goods cancelled or returned due to customer error (if accepted) is entirely at the discretion of Liz's Boutique Ribbons & More. This refund will be credited to the original payment method within 3-5 business days after the return is received. Liz's Boutique Ribbons & More will assume responsibility for their own errors. The customer shall be responsible for the packing, shipping and maintenance in respect of all goods that are returned to Liz's Boutique Ribbons & More for any reason whatsoever. In no circumstances will Liz's Boutique Ribbons & More be liable or under any duty whatsoever for goods which have been damaged or used after risk has passed to the customer. Risk in respect of goods shall pass upon delivery to the customer or to the carrier if the customer arranges transport. Shipping costs will not be refunded. All authorized returns must be received within 30 days.
All conditions and warranties, whether expressed or implied, and whether arising by statute, custom of the trade or at common law are excluded. Liz's Boutique Ribbons & More shall not be liable for loss of profit, injury, damage or any consequential or special loss or damage sustained by the customer howsoever arising. The only guarantee or warranty that Liz's Boutique Ribbons & More can give is a guarantee which it itself has from the original manufacturer or supplier of materials used in fulfilling the contract.
Your satisfaction is important to us and we want everyone to be happy with every purchase made so if there is an issue please let us know!
**BY PURCHASING FROM LIZ'S BOUTIQUE RIBBONS & MORE YOU ARE AGREEING TO THESE POLICIES**